Privacy Policy

Your privacy matters to us. This policy describes the limited information Palang Holistic collects, how we use it, and the choices you have. If you have any questions, please contact us using the information at the bottom of this page.

We collect information only when you choose to interact with us:

• Email or contact messages: If you email support@palangholistic.com or use any contact option we provide, we receive your name, email address, phone number, and the content of your message.
• Booking and payment information: When you schedule an appointment or purchase a product, that information is collected and processed securely by Square, our booking and payments provider. We can access the appointment and order details needed to fulfill your request.
• Google reviews: If you choose to write a review through our Google Business Profile link, you do so directly on Google and under Google's privacy policy.

We do not collect personal information automatically when you browse the site, and we do not use tracking cookies or analytics tools.

We use the information we collect only to:

• Respond to your questions and support requests
• Schedule and confirm appointments
• Process payments and fulfill orders
• Communicate with you about your bookings or purchases
• Comply with legal or accounting obligations

We do not sell your personal information, and we do not use it for advertising or profiling.

We share information only with the service providers necessary to operate our business:

• Square: processes bookings, payments, and related customer data. Square's privacy policy governs data handled by Square.
• Google: only if you voluntarily choose to leave a review on our Google Business Profile.
• Lovable: provides the website platform and hosting infrastructure for this site. Lovable's role is limited to platform services; Palang Holistic remains responsible for the data we collect and how we use it.

We may also disclose information if required by law, subpoena, or court order.

This site does not use cookies or tracking technologies for analytics, advertising, or profiling. We only use the essential technical mechanisms required by the website platform to serve pages securely.

We rely on industry-standard security practices provided by our platform and payment providers. Square handles all payment card data according to its security and compliance standards. No payment card details are stored on our website or servers.

You can:

• Request a copy of the personal information we have about you
• Ask us to correct inaccurate information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of any future marketing communications (we currently do not send marketing emails)

To make any of these requests, email us at support@palangholistic.com. We will respond within a reasonable timeframe.

We keep your information only as long as necessary to provide our services, maintain our records, and comply with applicable legal, tax, and accounting obligations. When information is no longer needed, we delete it or anonymize it.

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have received such information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the site after changes means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please reach out: